Participate in our Broadband Quality of Service Study by Admin on 23 October 2014

Want to find out about the internet speeds and performance on your ADSL connection?

Have you ever wondered what the real speed you’re getting on your ADSL line is?

Do you want to know how your broadband performance changes over time?

Do you want to contribute to a data set about the quality of broadband speeds in the Western Cape Province and in Africa?

If you’ve answered yes to these questions, sign up for our study now!

Participate in our research study by hosting a BISmark router in your existing ADSL router.

All data collected will remain anonymous but will be used to build up a profile of ADSL performance in the Western Cape and subsequently in Africa, that will be made publicly available and used in the Western Cape Province study on broadband impact assessment.

Research ICT Africa and UCT are conducting a study in collaboration with the Western Cape Province and Georgia Institute of Technology to measure the quality of broadband services in the Western Cape Province. Our goal is to benchmark current ADSL speeds and to ascertain whether customers are getting what they pay for and if speeds are adequate for commonly used Internet applications such as web browsing, video, VoIP, email, and voice chat. Collecting this data will enable us to make evidence-based policy recommendations for mobile broadband in Africa. You can help us by taking part in the study.

Am I eligible for the study?
You’re eligible for the study if you have an ADSL line.

What do I get out of it?
You will keep the BISmark Wifi Router and Your data will help us learn about broadband speeds and performance in Africa.

Where can I get more information?
If you’re interested and want more details, please contact us on

What do I have to do if I sign up?
Please send an email to with your detais (Name, Surname, Cell no.). We will contact you back with further instructions on how to install the BISmark router.

Privacy policy
We can’t (and don’t) access any private information on the network. You can check our privacy policy at the following link:


By Graeme Wilkinson

I am keen to participate, however, I note that your focus is the Western Cape. Though I am a UCT student, I live in Pretoria. Alternately, my parents live in Somerset West, and are quite internet savvy - esp. as my mom likes to Skype her grandchildren in the UK at least once a week! Perhaps they might be more the kind research participant you had in mind? I can be contacted on 083 458 2589.

By chris kotze

I would like to participate in the test. My details; Chris, Kotze, 0836279392

By Juan Haywood

I'm happy to participate. Please let me know what to do. Regards, Juan

By vanessa


By Mathew fowle

I look forward to using the bismark wifi router and participating in your study

By Yonela Diko

Its a long overdue study. Having travelled around the world I know for a fact that we are short-changed on particularly speed even for the commonly used applications. Am very interested in knowing the reasons behind this low quality of broadband services.

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